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  Our AssetGen range provides an integrated solution to asset, configuration, service and change management – delivering end to end understanding across technology platforms.  
   
 
   
 
             
 

AssetGen Knowledge base :

Welcome to the AssetGen knowledge base.


AssetGen - Specific product literature

AssetGen Connect Product FAQ

AssetGen Connect Product FAQ (69k)

AssetGen Connect Tech Support FAQ

AssetGen Connect Technical FAQ (67k)

AssetGen SysMa Product FAQ

AssetGen SysMap Product FAQ (68k)

AssetGen SysMap Tech Support FAQ

AssetGen SysMap Technical FAQ (66k)  

AssetGen SysMap Tech Support FAQ
AssetGen Planner Product FAQ (114k)


White papers, case studies and related materials

Is automating infrastructure documentation practical
Data Center Visualization with Visio (637k)
Is automating infrastructure documentation practical
CMDB Visualization with Visio (424k)
Is automating infrastructure documentation practical
Improving Change Impact Analysis in Data Centers(67k)
Is automating infrastructure documentation practical

Is automating infrastructure documentation practical? (58k)

Automated Service Mapping from CMDBs

Automated Service Mapping from CMDBs  (103k)

Mapping services systems and servers using the CMDB

Mapping services, systems and servers using the CMDB  (51k)

Quick Wins for Management Teams

Quick Wins for IT Managers  (41k)


Useful links to other sources
www.cmcrossroads.com - configuration management forum
www.itsmf.co.uk - ITIL events and discussion forum
www.bcs-smsg.co.uk - BCS focus group for service management
www.bcs-dcsg.org.uk - BCS focus group for data centre management
www.bicsi.org  - Trade body covering infrastructure design practices
   

 

 

AssetGen Software Solutions